Since Substack doesn't allow me to update my expired credit card, I can't choose one of your, subscription renewal offers. I suspect I am not the only one with this problem. I am 81 years old and therefore would never agree to any automatic credit card renewal. Furthermore, Substack doesn't allow reply to their email. I don't know who they are or where they are located.
Hello Gerd, somehow I just came across this comment. I'm so sorry for the delay and missing this point. Wow this is shocking that Substack doesn't allow you to update your credit card information? This sounds very strange. The problem is I also don't have any access to credit card information. I guess the only solution is to delete the account and create a new one with a new credit card information? or potentially see if there is a customer service contact you can use. I'm so sorry to hear this!
Greetings Cyrus,
Since Substack doesn't allow me to update my expired credit card, I can't choose one of your, subscription renewal offers. I suspect I am not the only one with this problem. I am 81 years old and therefore would never agree to any automatic credit card renewal. Furthermore, Substack doesn't allow reply to their email. I don't know who they are or where they are located.
Hello Gerd, somehow I just came across this comment. I'm so sorry for the delay and missing this point. Wow this is shocking that Substack doesn't allow you to update your credit card information? This sounds very strange. The problem is I also don't have any access to credit card information. I guess the only solution is to delete the account and create a new one with a new credit card information? or potentially see if there is a customer service contact you can use. I'm so sorry to hear this!
Thank you very much Cyrus for sharing the important News and the fascinating graphics on the evolution of global trade
It's my pleasure Gerd! Thank you for your continued support as always!